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Case Managers are legal professionals who assist lawyers in various tasks, including conducting research, drafting documents, and managing case files, with a specialty in managing client cases. They play a crucial role in ensuring that legal practices operate smoothly and efficiently.
A Case Manager might be specialized in a particular branch of law, such as corporate law, family law, or criminal law. However, most Case Managers are generalists, and can adapt to any legal firm.
Case Managers might hold a Bachelors degree in Law or similar. However, a Case Manager does not need to hold a Bachelors degree.
Look out for experience in document management software, case management software, CRMs, Microsoft Office, and any other software you use at your firm.
Case Managers need to be able to communicate with many different types of people about sensitive subject matter, making it the top soft skill to look out for when interviewing your candidates.
While most Case Manager skills are transferrable, you may still want to evaluate whether their previous experience is applicable to your role, especially in highly specialized firms.