Explore our expansive pool of customer service talent, in your time zone and available to hire in just 24 hours.
Browse a selection of our top customer service talent.
$2.3k/mo
7 YearsCase manage with experience maintaining accurate client records and managing client relations.
$3k/mo
6 YearsCustomer service representative with experience working for law firms and corporations.
$1.7k/mo
2 YearsHighly disciplined Sales and Customer Service Representative, experienced in working with law firms.
$2.3k/mo
4 YearsProactive bilingual operator and client support specialist with experience in law firms.
$2.2k/mo
5 YearsDedicated law graduate with 5+ years of experience in customer service and sales.
We’ll set up a quick consultation call, where our senior talent specialists can get to know your exact hiring needs.
Every customer service representative in our talent platform has a undergone rigorous AI-powered vetting process to ensure they’re the perfect fit for your law firm or organization.
Our platform connects US law firms with top customer service representatives and other professionals.
5+ Years
Trusted by law firms of every shape and size
100+
Skills listed and validated our profiles
4+ Years
Average experience our talents bring to the table
Customer Service Representatives are client-facing professionals who help a law firm's customers with accessing services and handle complaints. They provide information on the law firm's services, answer questions, and assist with booking and scheduling processes. They may also maintain communications with clients via email and phone.
Customer Service Representatives tend to be generalists; however, law firms might choose to look out for candidates with prior experience in a legal setting.
Customer Service Representatives might hold a Bachelors degree in business administration or similar; however, this is not necessary, and practical experience is often more valuable.
It can be difficult to choose the right customer service representative for your firm. Explore our Customer Service Hiring Guide, or check out our recommended interview questions below
While it's not essential for your customer service representative to have previous experience working with a law firm, it might be beneficial for smaller firms to look for a more specialized candidate.
There are many key customer service softwares that you might want your talent to have experience with, such as Zendesk, HubSpot, and Google Suite.
Calm, clear communication is essential for an effective customer service representative. Make sure your candidate is confident in handling difficult requests and communicating legal concepts to clients.
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